Privacy Policy

Allie's Home Cleaning LLC is a locally owned residential cleaning business serving The Villages, Florida and nearby communities. You can reach us at 352-720-9016.

When you request a quote or contact us, we collect the information you choose to share: your name, email address, phone number, your city or service area, the service you're interested in, your preferred contact method, and any scheduling notes you provide. We do not collect more personal information than is necessary to respond to your request.

We use the information you provide to:

• Respond to your quote request and answer your questions.
• Schedule and provide cleaning services you request.
• Communicate with you about your service.
• Improve our services and website.

When you provide your phone number through our website forms, we may use it to respond to your inquiry, provide the services you request, schedule appointments, and send service-related updates. We send text messages only when you have provided the appropriate consent.

Service messages. We may send non-marketing text messages about your quote request, appointment scheduling, appointment reminders, and service updates only when you have separately consented to service and informational SMS.

Marketing messages. Promotional and marketing text messages are sent only to customers who have separately opted in to marketing SMS. Submitting a quote request or providing a phone number alone does not authorize marketing messages.

Withdrawing consent. You may withdraw SMS consent at any time by replying STOP to stop receiving messages, and you may reply HELP for assistance. You may also contact us at 352-720-9016 to withdraw consent.

Message frequency and rates. Message frequency varies, and message and data rates may apply.

Storage and protection. Your phone number and SMS consent records are stored with the contact information we use to manage customer communications. We retain consent evidence so we can honor your preferences and respond to opt-out requests.

Service providers. We may use third-party service providers to deliver text messages on our behalf. Those providers are permitted to use your information only to deliver the messaging service, not to market their own services to you.

Mobile information sharing. We do not share your mobile information or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes. Any sharing with service providers is limited to delivering the messaging service and does not imply permission for those providers to market their own services to you.

This website may use basic cookies and analytics to understand how visitors use it. We do not use your contact information for third-party advertising without your consent.

We do not sell your personal information. We may share it only as necessary to provide the services you requested, to comply with legal obligations, or with your consent.

We keep your information only as long as needed to provide the services you requested and to respond to follow-up questions.

You may request access to, correction of, or deletion of your personal information at any time by contacting us at 352-720-9016.

Questions about this policy or your information? Call us at 352-720-9016.