Terms & Conditions
Last updated: October 2026
About these terms
These terms apply to quote requests and cleaning services provided by Allie's Home Cleaning LLC. By requesting a quote or scheduling a service, you agree to these terms.
Our services
We offer residential cleaning services including Standard Cleaning, Deep Cleaning, Move-In Cleaning, Move-Out Cleaning, Vacation Rental Turnover. The exact tasks included in any cleaning depend on the service and the scope we agree on together. We'll always walk through the details with you before we begin.
Quotes and scheduling
Quotes are provided based on the information you share about your home and the service you request. Final scope and scheduling are confirmed directly with Allie. We offer flexible scheduling and do our best to accommodate your preferred times, subject to availability.
Your responsibilities
To help us provide the best service, please share accurate information about your home and the cleaning you need, and let us know in advance about any specific requirements or concerns.
Cancellations and changes
If you need to reschedule or cancel, please contact us as far in advance as possible so we can offer the time to another neighbor. Specific cancellation terms for a scheduled service will be discussed and agreed when your appointment is confirmed.
Pricing
Pricing is determined based on your home and the agreed scope of work, and is confirmed with you before any service begins. We do not publish a fixed price list, as every home is different.
Promotional offer
15% off your next deep cleaning. Mention this offer when you request your quote. No coupon code or expiration applies; it is simply a thank-you from Allie, subject to availability.
SMS Messaging Terms
Allie's Home Cleaning LLC may send text messages to customers who provide the appropriate consent. The following terms apply to our SMS messaging program.
SMS Program. We may send service-related text messages about quote requests, appointment scheduling, appointment reminders, and service updates when you have provided the appropriate consent.
Marketing Messages. Promotional messages, special offers, and discounts are sent only to customers who have separately opted in to marketing SMS. Submitting a quote request or providing a phone number alone does not enroll you in marketing messages.
Message Frequency. Message frequency varies by the type of communication and your activity.
Message and Data Rates. Message and data rates may apply. Check with your wireless carrier for details.
Opt-Out. Reply STOP to stop receiving messages of the relevant type. Where the messaging platform cannot support separate category-level opt-outs, a STOP request may stop all messages from us, and we will honor your request accordingly.
Help. Reply HELP for assistance, or contact us through our verified contact channels at 352-720-9016.
Consent Is Not Required for Purchase. Agreeing to receive SMS is not a condition of purchasing any service.
Carrier Disclaimer. Wireless carriers are not responsible for delayed or undelivered messages.
Privacy. How we handle phone numbers and SMS consent information is described in our Privacy Policy.
Changes and Contact. We may update these messaging terms from time to time. For questions, contact us at 352-720-9016.
Limitations
We are an insured, locally owned business. We take care with every home we clean. Any specific guarantees or service commitments will be discussed and agreed with you directly and are not implied by this website.
Changes to these terms
We may update these terms from time to time. The date above reflects the most recent update.
Contact
Questions? Call us at 352-720-9016.